TERMS
SHIPMENTS OF WINE
Due to legal restrictions on shipments of wine and other alcoholic beverages, we may not be permitted to ship to all states or countries. Contact us to confirm whether we ship to your state.
All wine orders must be placed by a person 21 years of age or older. Verification of age is required at the time of delivery, so we recommend using a business address where an adult is available during normal business hours to receive and sign for your purchase. Wine will not be delivered to a visibly intoxicated person. Failure to produce age verification forfeits the right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot of the shipping company until appropriate identification is produced, or it may be shipped back to the winery. All associated costs, including the shipping and handling costs of the return, will be the responsibility of and be charged to the customer.
Orders ship at the beginning of each week so that wines do not sit in transit over the weekend. Bocce Ball Wine reserves the right to weather hold orders placed during warm months until the weather is suitable for wine shipping.
RETURNS
By law, we cannot accept returns of alcoholic beverages with the exception of faulty wines or erroneous shipments. We will also not process refunds for wines damaged or delayed by acts of nature or inclement weather. If you find a fault with any bottle of wine, please contact us and we will process a replacement. We may require return of the faulty bottle(s) and will make arrangements with you for their return shipping.
MEMBERSHIP TERMS
By becoming a member, I certify I am at least 21 years of age and commit to receiving a minimum of one shipment from Wine Club Hub. Members must notify Wine Club Hub in writing to cancel at least 14 days in advance of a wine club release. Cancellations occurring before the one-shipment minimum, will be charged a $20 administrative fee plus any incentive discounts received at participating wineries while an active member. Wine Club Hub reserves the right to change or update membership terms, benefits and pricing without notice. Wines not picked up within 60 days of release date will be shipped to the member and applicable shipping fees charged. Substitutions may be made by Wine Club Hub based on available inventory. Shipping and handling costs of returned and refused shipments, in addition to the cost of re-shipping will be the responsibility of and be charged to the member.